Privacy Policy

Effective Date: September 16, 2025

At Renée’s Specialties, we respect your privacy and appreciate the trust you place in us. This Privacy Policy explains what information we collect, how we use it, and the steps we take to help protect your information when you visit our website or place an order.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide you with a smooth shopping experience, we may collect certain information when you visit our

website, place an order, contact us, or choose to interact with our services.

Information You Provide

This may include:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Order details and purchase history
  • Information submitted through contact forms, customer support requests, or newsletter sign-ups

Payment information is processed securely through trusted third-party payment providers. Renée’s

Specialties does not store your complete credit card or payment card information.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Website usage information
  • Cookies and similar technologies

This information helps us understand how customers use our website and improve your shopping experience.

2. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and deliver orders
  • Communicate with you about your purchases
  • Provide customer support
  • Respond to questions or requests
  • Improve our website, products, and customer experience
  • Send newsletters, updates, special offers, or promotions (only when you choose to receive them)
  • Maintain business records and comply with legal, tax, or regulatory requirements

We do not sell, rent, or trade your personal information.

3. How We Protect Your Information

We take reasonable steps to help protect your personal information and maintain a safe shopping experience.

Information may be stored through trusted hosting, ecommerce, and service providers that use security measures such as encryption and access controls.

While we work hard to protect your information, no online system can be guaranteed to be completely secure. We encourage you to use care when sharing information online.

4. Sharing Information With Trusted Service Providers

To operate our business and provide services to you, we may share necessary information with trusted third

parties, including:

  • Payment processors to securely process transactions
  • Shipping carriers to deliver your orders
  • Website hosting and ecommerce providers
  • Analytics providers that help us understand website performance and customer experience

These providers only receive the information needed to perform their services.

5. Cookies & Website Technologies

Our website may use cookies and similar technologies to help improve your experience.

Cookies may be used to:

  • Remember your preferences
  • Support website functionality
  • Improve website performance
  • Understand general website traffic and usage patterns

You can adjust your browser settings to control or disable cookies. Please note that some website features

may not function properly if cookies are disabled.

6. Email Communications & Marketing Choices

If you choose to subscribe to our emails, we may send you updates, promotions, product news, and special offers.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Even if you unsubscribe from marketing messages, we may still contact you regarding orders, transactions, or customer service matters.

7. Your Privacy Rights & Information Requests

Depending on applicable laws, you may have the right to:

  • Request access to personal information we have collected
  • Request corrections to inaccurate information
  • Request deletion of your personal information

To request access, corrections, or deletion of your information, please email:

customerhappiness@reneesspecialties.com
Subject: Data Removal Request

For your protection, we may need to verify your identity before completing your request. We will make

reasonable efforts to respond within 30 days.

8. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate steps.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, or legal requirements.

Any updates will be posted on this page with a revised Effective Date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, we’re happy to help.

Renée’s Specialties

2716 Memorial Drive

Two Rivers, WI 54241

Customer Happiness Team

customerhappiness@reneesspecialties.com

Thank you for trusting Renée’s Specialties.